Return Policy
At Casa Carini, each of our items is crafted with the utmost care and attention to detail, with many being custom made to order or one-of-a-kind. Because of the unique nature of our products, we are unable to accept exchanges or returns on ceramics or personalized items.
For all other items, we offer a return window of ten days from the date of delivery. If you'd like to initiate a return, please contact us directly, and we’ll guide you through the process.
If you have any concerns or issues with your package upon arrival, please contact us within two days of delivery.
Your satisfaction is our top priority, and we are committed to resolving any issues you may encounter. We will do our best to ensure you love your purchase, and we’re here to help if you need assistance.
Thank you for supporting handcrafted artistry and for understanding that each item we offer is made with intention, care, and a personal touch. If you have any questions or concerns, please don’t hesitate to reach out. We’re always happy to assist!